Goodwill Wealth Management Pvt. Ltd.
Complaint Redressal System · SEBI / SCORES / ODR / NSE / BSE · v7
System Online
Date:
03-06-2026
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SEBI / NSE / BSE / ODR / SCORES — Auto JV and Email Intimations apply automatically.
SLA Auto-Tracked
SEBI Compliant
Auto JV on Receipt
1
Client Verify
Code & OTP
2
Client details
Identity & Branch
3
Complaint Info
Type & Amount
4
Submit
Certify & File
Client Verification
Enter client code to verify identity via OTP
Step 1 of 4
Client Code / UCC
*
Get OTP
OTP
*
Verify OTP
Use client code to verify identity, then complete details below.
Client & Account Information
Basic identification and account details
Step 2 of 4
Client Name
*
Mobile
*
Email
*
PAN
*
Region
*
Select Region
ANOOP
ANSARI
CORPTEAM
MURUGAN
OTHER
PRATHAP
PRAVITH
SBHAVAN
SKUMAR
SUNDARAM
CHENNAI TVMAS
VASU MUMBAI
KOVAI SAM
Branch
*
Select Branch
ODISSA
LEO
KASMET
COCHIN
APHYD
KLCCJ
KLTCR
STATEMP
MHKILE
TSADB
TSSOMAJI
DCORP
CORPCBE
PARIS2
CGLGIMY
TNMASPER2
CGLGI
TNMASPER
PRAVINHO
ARULMU
HO
TRICHY
MAS01
CBERS
ERODE
SALEM
CBERS2
PRAVIN
PRAVIN1
DLNHP
GUNTUR
SURAT
PATNA
LUCKNO
VIZAG
VIZG1C
KABLR
HOSUR
KABLR3
PANDI
WB_CCU
VELORE
KA_BLR
INDORE
FINCARE
HOSUR
SUNINACL
NELLAI
TENKASI
TRI01
KARUR
THENI
TNMDU1
TN_CMP
CAD
DTNMAS
TN_TRZ
TNAGAR
ANANGR
CHVEL1
TNAKM
ADYAR
MUMBAI
PUNE
TDPURI
TNNKL
VENNILA SARAVANAN
TRKOVAI
POLLAC
SRKOVAI
TIRPUR
TIRPUR1
TNERD
MICHAEL JASMIN MANCHU JEBAMANI
PRAVIN1-BANGALORE
MFGIKJL
MFVIKAS
MFGXMPBAT
MGADFK
MGE1BPLAK
BLR-IMRAN
PRATIK KUMAR GUPTA
MFGXMPAMR
MGV2MB
MAIN OFFICE
MGMJL
MFGE1REWA
WB_KOLKATA
MG1BPMS1
VELACHERY
MAIN
MGBPLAM
LUCKNOW
RM / Dealer Code
Complaint Details
Source, type, segment, amount and incident information
Step 3 of 4
Complaint Title
*
Complaint Date
*
Complaint Source
*
Direct
Priority Level
🟢 Normal (≤ 30 days)
🟡 High (≤ 15 days)
🔴 Critical (Immediate)
Complaint Type
*
Select Type
TRADING
BROKERAGE
FUNDS
DP / SECURITIES
KYC / ACCOUNT
MARGIN
SYSTEM
FRAUD
CORPORATE ACTION
ADVISORY
MUTUAL FUND
ARBITRATION
Others
Sub Category
*
Select Sub Category
Loss Due to Broker's Stock Research Tip
Churning Complaint — Excessive Trading
Complaint Escalated to Exchange IGRC
SEBI SCORES Complaint — Response
Closure Procedure
Excess Brokerage Charged
Extra charges like STT, GST
Demat Annual Maintenance Charges (AMC)
Delayed Payment Charges Dispute
Dividend / Bonus / Split
Rights Issue Not Credited
IPO / NFO Application
Allotment / Refund Issue
Non-Credit of Securities in Demat Account
Unauthorized Debit of Securities
Pledge / Unpledge of Securities Dispute
Unauthorized Login / Account Hack
Non-Receipt / Delay in Payout of Funds
Incorrect Ledger Balance
Debit in Account
Running Account Settlement Not Done
KYC / Account Modification Delay
Account Closure / Deactivation Dispute
Peak Margin Penalty Charged to Client
Margin Call / Additional Margin Demand Dispute
SIP Instalment Not Processed
Mutual Fund Redemption Amount Not Received
Wrong Scheme / Wrong Folio / Wrong Amount
Platform Down / Login Failure During Market Hours
Duplicate Order / Multiple Order Execution Bug
Trade Executed Without Client's Consent
Order Not Executed
Wrong Price / Wrong Scrip / Wrong Quantity
Squaring Off Without Intimation
Contract Note Not Received
Segment
*
Select Segment
Equity
F&O
Currency
Commodity
Demat
MF
Bonds
Exchange
*
Select Exchange
NSE
BSE
NSE & BSE
MCX
N/A
Date of Incident
*
Loss / Claim (Rs.)
₹
Description of Complaint
*
Auto JV will be posted on submission. Sub-broker debited; HF SB credited. No client ledger entry except at Arbitration stage.
EVIDENCE / SUPPORTING DOCUMENTS
+
PDF, JPG, PNG, DOC, DOCX, XLS, XLSX — max 5 MB each
Self Declaration & Certification
All declarations are legally binding — tick each to confirm
Step 4 of 4
I declare all information provided is true and accurate to the best of my knowledge.
This complaint has not been filed previously at any other forum or authority.
I am filing this complaint voluntarily without any external pressure or coercion.
I agree that the authorities may verify the information provided herein.
I understand that submitting false information may have legal consequences.
I take full responsibility for the accuracy of the information submitted.
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Post Reversal Entry —
✕
Reversal posts the exact mirror entry (Dr↔Cr swapped). After reversal, new JV posting is allowed for this ticket.
Reversal JV Ref
Reversal Date
Reason for Reversal
Authorized By
Reversal JV Lines
#
Account
A/C Code
Dr (Rs.)
Cr (Rs.)
Ref
001
Client Ledger — Reversal Debit
CLT-LDG-001
45,000
—
—
002
Complaint Settlement Payable — Reversal
COMP-LIA-001
—
45,000
—
JV Reversal / Closure Narration
Ticket Closed on-Date [—]-[TKT-REF]-[Client Code — Sub Broker Code]-[Nature]-[Source]
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Quick JV Post —
✕
CLIENT
HF SUB BROKER
CLAIM AMOUNT
JV Type
Settlement Payment
Expense Posting
Client Ledger Transfer
Settlement Amount (Rs.) *
Settlement Mode
Internal Ledger Transfer
Debit Sub-broker Ledger — Credit Client Ledger
Internal Adjustment
Settlement Date
Auth Reference
Authorized By
Auto-generated Journal Voucher (Sub Broker Debit Only)
#
Account / Ledger
A/C Code
Dr (Rs.)
Cr (Rs.)
Tkt Ref
001
Complaint Settlement Payable
COMP-LIA-001
—
—
—
002
Sub Broker Ledger Debit
SB-LDG
—
—
—
003
Client Ledger — Internal Credit
CLT-LDG-001
—
—
—
Total
—
—
Enter amount above to auto-generate JV lines
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Post JV + Close Complaint